Deleted Items

Deleting something in hrglass doesn’t erase it right away. It goes to Deleted Items. Most items stay there for 30 days, then they’re gone for good. Anything tied to billing or a document you sent is kept. See Items hrglass Keeps.

To open it, click your photo at the top right and choose Deleted Items.

What You’ll Find There

Projects
Tasks
Clients
Contacts
Estimates
Invoices
Retainers
Services
Contracts
To-Dos

Items are grouped by type, newest first. Each one shows when it was deleted and a status:

Status	What it means
Restore by a date, with days left	It’s removed after that date. Restore it before then if you want it back. The status turns red in the last 7 days.
Restore now	It’s about to be removed. Restore it now if you want it back.
Not yet	Something inside it was deleted recently, so it waits for that item. It shows its own Restore by date.
Kept: and a reason	hrglass keeps it. It isn’t removed automatically.

To find something fast, type in Search deleted items… or pick a type from the menu next to it.

Restore an Item

Click Restore next to it. It goes back where it was.

To restore several at once:

Check the box next to each item. To grab a whole group, check the box next to its heading, like Projects.
Click Restore in the bar above the list.

Restoring a Retainer

A Retainer comes back with the same status, credit and billing history it had. If its Client or Project is also deleted, restore that first.

Restoring an Invoice

If you’ve already given another Invoice the same number, the restore won’t go through. Change the number on the other Invoice first, then try again.

Delete an Item for Good

Click Delete Permanently next to the item.
Click Delete Permanently again to confirm.

This can’t be undone. To clear out several items, check them and click Delete Permanently in the bar above the list.

Items hrglass Keeps

Some items are tied to money or to something your Client already saw. hrglass keeps these so your records stay complete. They show Kept: and the reason, like:

Sent, paid or accepted document
Billed or on an invoice
Retainer billing history
Linked to a recurring invoice
Has expenses or credits
In an approved or submitted timesheet
Client has sent documents or estimates
Contract on an accepted estimate
Contains items that are kept or still in use

You can still restore a kept item. You can’t delete it for good, and it isn’t removed after 30 days. Delete Permanently is greyed out next to it.