Email Notifications
Some things are worth an email, like a Client paying an Invoice. You choose which email notifications you get.
Click your photo at the top right, choose Profile, then open Notifications. Your choices are per workspace. Use Editing preferences for at the top to pick the workspace you’re changing.
Turn Emails On or Off
Section titled “Turn Emails On or Off”- Open the Email Notifications tab.
- Turn each email on or off.
| Group | Emails | On to start? |
|---|---|---|
| Billing & Payments | Invoice Payment Received, Invoice Refund Issued, Late Payment Reminders | Yes |
| Estimates | Estimate Accepted, Estimate Declined | Yes |
| Projects & Tasks | Project Deadline Reminders, Task Deadline Reminders | No |
| Team Assignments (Team plans) | Project Assignment (on to start), Task Assignment and Mentions (off to start) | Mixed |
Billing & Payments and Estimates emails are for owners and admins.
Mention Emails
Section titled “Mention Emails”Turn on Mentions to get an email when a teammate mentions you. hrglass waits 10 minutes first. If you see the mention in the app in that time, the email isn’t sent. See Mentions.
Where Owner Emails Go
Section titled “Where Owner Emails Go”Workspace owners can choose where emails like payment alerts are sent.
- On the Email Notifications tab, enter an address under Notification Email.
- Click Save.
To go back to the default, clear the field and click Clear override.
Without an address here, emails go to your workspace’s business email. If that’s empty too, they go to the address you sign in with. hrglass shows which address is being used.